i thought i was stepping into luxury, only to find an itchy comforter and semi-dry yogurt. the jets in the hot tub didn't work, which is obviously a disaster, yet no one cared to assist. also, i was not offered any complimentary upgrade after these inconveniences, so i guess they just don’t value their guests. quite disappointing!

The pool area was awesome, and my family enjoyed the clean rooms. The wifi was decent, perfect for staying connected during our trip.

I loved the hassle-free check-in process using the app. The room had enough space, and the setup worked great for my needs, especially with the lap desk and pull-out shelf. Special mention for the pet-friendly policy. my dog even got a goody bag! I had a couple of requests during my stay, and the staff promptly brought the items to my room. However, I found the bed too firm for my taste, which was a bit uncomfortable for me. The breakfast was decent, but I would’ve preferred more variety, like plain omelets without cheese and sugar-free yogurt options. Also, the room could use some brighter decor. The overall cleanliness was good, but there were spots in the shower that needed attention. Enjoyed the cozy indoor pool area and complimentary coffee in the lobby, which was a nice touch. I appreciated the quick response when I had requests, but I faced a few moments where the extra pillows could have been more easily accessible instead of having to go get them myself. The experience for the pet-friendly stay made most of the inconveniences feel smaller, but the bed comfort took a point away from perfection.

I really enjoyed the cozy vibe during my stay, especially relaxing in the clean indoor pool and grabbing snacks from the chilled vending machines. The jacuzzi was a great way to unwind after a long day, and I appreciated the consistently provided toiletries. I noticed a few spots in the hallway that could use some touch-up, but it didn't take away from my overall experience! 😊

a wonderful wedding experience with friendly staff and a great location near eateries

The hotel is clean, beautiful, with excellent staff communication. We appreciated the efficient service during our wedding party stay. The breakfast offered a good variety, making mornings easier!

Convenient location with spacious room and good wi-fi. sink drain was slow.

I appreciated the spacious lobby, offering cozy sitting areas that were perfect for relaxing and chatting with friends. The hotel’s accessibility features, including quick and quiet elevators, made my stay comfortable as a senior traveler.

More accessible seating in dining areas would help.

I was impressed with the spacious lobby that offered cozy sitting areas, perfect for chatting with friends or enjoying breakfast. The elevators were quick and quiet, making it easy to navigate, which I appreciated as a senior traveler.

More accessible seating in dining areas would help.

All fine, but breakfast was a joke.

Totally recommend for a speedy visit

Clean hotel, friendly staff, with complimentary coffee always available in the lobby and a gym to burn off some calories before heading out to explore downtown easily accessible via public transit.

I faced some disturbances during the night when a loud party next door kept me awake until the early morning hours, despite previous complaints to the front desk. The noise issue detracted significantly from my experience, and I felt the management could've been more attentive to the problem, as simply advising me to confront the neighboring guests was less than ideal. Additionally, the noise from the heater in my room was excessively loud, making relaxation quite difficult.